Search found 585 matches

by cc_Darkis
Tue Dec 05, 2017 2:46 pm
Forum: Bugs & Issues
Topic: Certain Fusion Result Distributions are off
Replies: 2
Views: 137

Re: Certain Fusion Result Distributions are off

Thanks for taking the time to write and post this up. We are looking into it that's for sure. 8-)
by cc_Darkis
Tue Dec 05, 2017 2:45 pm
Forum: Bugs & Issues
Topic: Known issues for iPhone users with 11/27/17 update?
Replies: 30
Views: 766

Re: Known issues for iPhone users with 11/27/17 update?

Working to get things caught up folks. ITunes has the fix and we are waiting for them to push it. I have no clue what's the hold up atm but it is out of our hands sadly. I'm frustrated to say the least which means those affected have to be beyond limits on that. I'll be working to make up time lost ...
by cc_Darkis
Mon Dec 04, 2017 8:17 pm
Forum: Bugs & Issues
Topic: Ticket logged but no answer 24 hours
Replies: 3
Views: 78

Re: Ticket logged but no answer 24 hours

Hi The community most properly going to take strips out of me again because of wrong place posting, but I cant find another place to post the issue. I logged a call just under 24hours ago for the following: bought the 9.99 gem pack for a city member. Ive send proof of payment, proof that its me and...
by cc_Darkis
Sun Dec 03, 2017 6:23 pm
Forum: Bugs & Issues
Topic: Known issues for iPhone users with 11/27/17 update?
Replies: 30
Views: 766

Re: Known issues for iPhone users with 11/27/17 update?

Someone please tell me how it takes “training and time” for support to completely ignore the text in your message and send back this garbage that says or does nothing, and does not relate to the ticket submitted? Hi Shopkeeper! Our Team is actively investigating all reports regarding the new fusion...
by cc_Darkis
Sun Dec 03, 2017 3:09 pm
Forum: Patch Notes
Topic: Nov. 2017 Patch Notes
Replies: 1
Views: 442

Nov. 2017 Patch Notes

Greetings fellow Shopkeepers and Adventures! Well it’s finally that time! Yes, an update is just upon us and just in time for the Thanksgiving Celebrations! It’s currently going through the approval process so we should be seeing in Thanksgiving day or this Friday at the latest! I’d also like to not...
by cc_Darkis
Sun Dec 03, 2017 3:07 pm
Forum: News & Announcements
Topic: Update to FB/Login Issues
Replies: 0
Views: 471

Update to FB/Login Issues

Hey Shopkeepers! The update to resolve the login/Facebook issues is pending approval so once this passes, the issues will be fixed. Support is experiencing a larger than expected load so this has led to some longer than expected response times from us. We do apologize for this and we will be looking...
by cc_Darkis
Sun Dec 03, 2017 2:59 pm
Forum: General Discussion
Topic: Any ETA on a fix for FaceBook login?
Replies: 44
Views: 1797

Re: Any ETA on a fix for FaceBook login?

Sorry that it might not seem to be working out for you as just like it's been mentioned here and yes, our team did indeed respond back to you on Facebook, Support is backed up atm. I understand folks linking for Facebook but theres another step you can do as well, sync with ios/android game centers...
by cc_Darkis
Sun Dec 03, 2017 2:50 pm
Forum: Bugs & Issues
Topic: Known issues for iPhone users with 11/27/17 update?
Replies: 30
Views: 766

Re: Known issues for iPhone users with 11/27/17 update?

Here's what I know: -Facebook connects fine to an android device with the game downloaded from Google play, Samsung, and the Amazon app store. -Facebook connects fine to the game via a browser (firefox). -IOS users can connect via game center without issue. The problem specifically lies somewhere i...
by cc_Darkis
Fri Dec 01, 2017 3:24 pm
Forum: Bugs & Issues
Topic: Gem lady limit?
Replies: 9
Views: 302

Re: Gem lady limit?

Darkis, there was also the probably large group of: *set quests/raids, crafts, fusions* "Oh, there are a few videos, so lets watch them" *fortuneteller disappears after about 5-8* *close app and swipe it away* 1 or 2 hours later login again to collect quests/raids/crafts/fusions and set n...

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