The new year package

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yingying
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The new year package

Postby yingying » Wed Jan 25, 2017 11:27 am

Is there a way to buy just one of the two new year packages? I can only see a bundle of both for $34.99, but I only want one. So how can I pick and choose?

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Abqu
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Re: The new year package

Postby Abqu » Wed Jan 25, 2017 12:29 pm

I assume you have the 2016 Winter Pack, in which case your only option is the bundle.

If my assumption is incorrect, then you should probably contact support.

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yingying
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Re: The new year package

Postby yingying » Thu Jan 26, 2017 6:34 am

Yes I do have winter package from last year. I don't quite understand why the option of buying separately is not available if I have an old package? I do want one of them, but I'm not going to pay double the price for some extra stuff I'm not interested. Is there any way to work around?

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Abqu
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Re: The new year package

Postby Abqu » Thu Jan 26, 2017 9:12 am

yingying wrote:Yes I do have winter package from last year. I don't quite understand why the option of buying separately is not available if I have an old package? I do want one of them, but I'm not going to pay double the price for some extra stuff I'm not interested. Is there any way to work around?


Nope, your only option is to buy the bundle.

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yingying
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Re: The new year package

Postby yingying » Thu Jan 26, 2017 10:00 am

Well, no offense, but I find that a quite bizarre decision. Rewarding your long-time customer by offering them less option... :|

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aks47u
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Re: The new year package

Postby aks47u » Thu Jan 26, 2017 10:00 am

This has all been happening since the Spoopy Patch Notes were posted in October.

cc_Tadaaah
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Re: The new year package

Postby cc_Tadaaah » Thu Jan 26, 2017 12:03 pm

The bundle should be $24.99 USD. It is a slight discount from buying them separately.

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yingying
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Re: The new year package

Postby yingying » Thu Jan 26, 2017 12:21 pm

cc_Tadaaah wrote:The bundle should be $24.99 USD. It is a slight discount from buying them separately.


I understand it's better offer than buying both, thank you for offering discount :) It is great for anyone who want both packages, but not so good if people like me only want one of them.
I think it should be structured as 2 individuals on regular price, and then a discount bundle offer only available to anyone who already owns last year's package.
I am not developer, but I cannot imagine that being a difficult change. Any chance you can make it happen for next package? I also have last year's Valentine package, so really worried same thing gonna happen to me :(

cc_Tadaaah
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Re: The new year package

Postby cc_Tadaaah » Thu Jan 26, 2017 1:39 pm

This structure was introduced in October. At this time, there is no plan to change it.


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