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Items breaking in a 0% event

Posted: Sun Apr 16, 2017 3:10 pm
by dragonlady389
Yesterday, the event started and despite it being the 0% chance on equipment breaking, two of my equipment have broke. Someone in my city said to make a screenshot of the items and send it to you.

I did just that although my phone wouldn't let me screenshot it from the breakage report so I had no choice but to make it in the repair menu.

Don't know why but I can't upload the screenshot. :?: I'll add it in the comments.

Re: Items breaking in a 0% event

Posted: Sun Apr 16, 2017 3:14 pm
by dragonlady389
For some odd reason, I get a message in red saying:

Sorry, the board attachment quota has been reached.

I don't understand this. -_-

Uploaded the screenshot to Imgbb.

Link: https://ibb.co/mUD8fk

Re: Items breaking in a 0% event

Posted: Mon Apr 17, 2017 3:14 am
by Shiroe
See: viewtopic.php?f=7&t=8370
Like raids, events start/end at 00:00h UTC, though the popups list the dates in localtime. And on top of that, the event icon only starts/ends appearing on a login/logout.

About attachments: the quota for the board was reached I think over a year ago now and they've never bothered to do anything about it, so external hosting sites like imgur, postimage etc. have since been the only option to include images. (most of those sites will list a link to include the uploaded image on a forum (one with [ img ] tag)

Re: Items breaking in a 0% event

Posted: Mon Apr 17, 2017 6:04 am
by cc_Tristan
Thanks for the assist, Shiroe!

Re: Items breaking in a 0% event

Posted: Tue Apr 18, 2017 11:53 am
by dragonlady389
Shiroe wrote:About attachments: the quota for the board was reached I think over a year ago now and they've never bothered to do anything about it, so external hosting sites like imgur, postimage etc. have since been the only option to include images. (most of those sites will list a link to include the uploaded image on a forum (one with [ img ] tag)

Well this explains why I couldn't upload images.


Shiroe wrote:See: http://forum.shopheroesgame.com/viewtop ... f=7&t=8370
Like raids, events start/end at 00:00h UTC, though the popups list the dates in localtime. And on top of that, the event icon only starts/ends appearing on a login/logout.

Oooookay??? Um, so if my equipment is breaking, this is because the event wasn't live in another timezone? I'm completely lost. I logined in to Shop Heroes like normally, saw the event was live and sent my heroes off on quests. They get back and two pieces of equipment break. Now what?

Re: Items breaking in a 0% event

Posted: Tue Apr 18, 2017 4:09 pm
by cc_Darkis
Send in a ticket and Support should be able to fix this time around.

Re: Items breaking in a 0% event

Posted: Sat Apr 29, 2017 12:08 am
by Bilber
cc_Daerkis wrote:Send in a ticket and Support should be able to fix the testo max review time around.


I just noticed this bug too with items breaking. Is there anything i can do to fix it?

Re: Items breaking in a 0% event

Posted: Sat Apr 29, 2017 2:04 am
by Shiroe
Bilber wrote:I just noticed this bug too with items breaking. Is there anything i can do to fix it?

- there is no bug, other than the event icon not appearing/disappearing with the start/end of an event, but needing a relog
- there is no 0% break event going on right now, so most likely your hero just leveled out of "0%" range, making the item breakable.
("0%" range item vs hero level is off the top of my head: epic:+/- 2 levels for yellow affinity, +/- 1 levels for white, +/- 0 for grey, legendary: +/- 4 for yellow, +/- 3 for white/grey, mythical: +/- 5 for yellow, +/- 4 for white/grey)